date : mar / 08 / 25
time : 6:53:41 pm cst
day : saturday
smtwtfs
titleExperience

I am a software engineer with experience in real-time data processing, backend development, and automation across finance and technology. At JPMorganChase,I worked on improving system visibility and streamlining data workflows. I’ve also interned atLiberty Mutual focusing on financial data systems and participated in IBM Accelerate, gaining hands-on experience with software development in a collaborative setting. Beyond engineering, I served as Vice President of External Affairs at CSGirls, fostering industry connections and expanding opportunities for women in STEM.

JPMorganChaseSoftware Engineer Intern
Jun 2024 – Dec 2024

I joined JPMorganChase as a Software Engineer Intern in CIB - Markets Technology during the Summer of 2024 and extended my role into the Fall 2024 semester as an Academic Intern. My work focuses on optimizing real-time data processing, enhancing system visibility, and streamlining monitoring workflows for trading infrastructure.

Key Achievements

  • Developed a multithreaded system to compare logs from mulitple environments in real-time, reducing manual analysis time.
  • Integrated Chronicle Map for high-performance, low-latency data storage, enabling seamless comparison of millions of entries.
  • Automated discrepancy detection and publishing to a real-time dashboard via AMPS, improving developer insights and response time.
  • Replaced manual email reports with a real-time monitoring system, streamlining issue detection and resolution, saving 10 hours per week.
CSGirls | University of HoustonVice President of External Affairs
Aug 2022 - May 2024

CSGirls is a student-led organization at UH dedicated to empowering women in STEM through professional development, mentorship, and community-building initiatives. I joined as Secretary, later advancing to Professional Development Chair, and eventually serving as Vice President of External Affairs, where I played a key role in expanding the organization’s industry partnerships and outreach efforts.

As Vice President, I led initiatives to connect students with industry professionals, secured corporate sponsorships, and strengthened engagement through high-impact networking events. I worked closely with a team of seven officers to develop programming that supported members’ career growth and academic success.

Key Achievements

  • Secured partnerships with 6+ companies, unlocking sponsorships that provided tailored career opportunities for members.
  • Organized 3+ networking events per semester, fostering meaningful connections between students and industry professionals.
  • Led a team of 7 officers to execute professional development workshops, marketing strategies, and corporate collaborations.
  • Researched and promoted 20+ fellowship and internship opportunities, directly increasing access to STEM careers for underrepresented students.
  • Increased member engagement by 272% through strategic outreach, weekly newsletters, and digital communication channels.
Liberty Mutual InvestmentsSoftware Engineer Intern
May 2023 - Aug 2023

As a Software Engineer Intern in the Data Automation team at Liberty Mutual Investments, I focused on optimizing investment data processes, ensuring financial reporting accuracy, and enhancing database performance. My work involved updating critical financial systems and collaborating with cross-functional teams in an Agile environment.

Key Achievements

  • Redesigned and updated an investment database as part of a critical taxonomy and reconciliation project, improving data integrity.
  • Optimized SQL queries for large-scale financial reporting, reducing processing time and enhancing data accuracy.
  • Collaborated daily with Agile teams, participating in stand-ups and cross-functional meetings to drive project success.
IBMAccelerate: Software Track
Jun 2023 - Jun 2023

Participated in IBM’s 8-week virtual Accelerate program, designed to equip high-potential undergraduate students with foundational and technical skills for careers in technology. The program emphasized software development, collaborative coding, and professional growth through live, IBM-led sessions and hands-on projects.

Key Achievements

  • Developed a full-stack web application using React.js and Node.js, implementing Agile methodologies to simulate real-world software development cycles.
  • Collaborated with a diverse team of peers, enhancing problem-solving abilities and communication skills through weekly coding challenges and group projects.
Liberty MutualInformation Technology
May 2022 - Aug 2022

As an Information Technology Intern at Liberty Mutual, I supported enterprise technology operations by troubleshooting system issues, analyzing internal platforms, and enhancing data reporting. I worked with a team to improve IT support workflows and develop data-driven insights for leadership.

Key Achievements

  • Resolved 200+ tech support tickets using Remedy, ensuring seamless internal operations and minimizing downtime.
  • Led a team of 2 co-interns in collecting and analyzing data for 3 internal company websites and databases.
  • Developed 20+ data visualizations in Heap, improving data-driven decision-making for team leads
© 2025 Carolyn Heron